DR: Systems & Storage (SYD)

Internally hosted Client Server back-ups

Overview
Back-ups & CyberSec

Current Issues

Backup (DR) Overhaul: Outage during Rebuild

Sep 29, 2026 10:10 PM AEST Updated

Metrics

Past Week

Percent Uptime

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Incidents Reported

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Recent History

Firmware Upgrades: Physical Server Components Sep 25, 2026 10:00 PM–Oct 5, 2026 2:00 AM AEDT

8 Affected Services:

Servers & WHMCS / Managed Servers (KVM VPS)
Servers & WHMCS / Managed WHMCS (Client)
Servers & WHMCS / Anti-Spam Filters (Client)
Internet Radio & Colo / Internet Radio (Broadcasts)
Internet Radio & Colo / Colo: Sydney (Data Centre)
Back-ups & CyberSec / DR: Systems & Storage (SYD)
TNC & Merlot (Internal) / my.Merlot (Self-service 24/7)
TNC & Merlot (Internal) / Tickets & Corporate Email

No events for 6 days!

Patching: Updating Linux, Packages, WP Core & beyond Sep 15, 2026 8:00 PM–Sep 28, 2026 5:10 PM AEST

9 Affected Services:

Servers & WHMCS / Managed Servers (KVM VPS)
Servers & WHMCS / Anti-Spam Filters (Client)
Nameserver Clusters / DNS (Brisbane & Perth)
Nameserver Clusters / DNS (Adelaide & Perth)
Nameserver Clusters / DNS (Singapore & Perth)
Internet Radio & Colo / Colo: Sydney (Data Centre)
Back-ups & CyberSec / DR: Systems & Storage (SYD)
TNC & Merlot (Internal) / my.Merlot (Self-service 24/7)
TNC & Merlot (Internal) / Tickets & Corporate Email

No events for 12 days!

Internet Routers: Firmware & Bootloader Upgrades Sep 16, 2026 12:20 AM–12:40 AM AEST

8 Affected Services:

Servers & WHMCS / Managed Servers (KVM VPS)
Servers & WHMCS / Managed WHMCS (Client)
Servers & WHMCS / Anti-Spam Filters (Client)
Internet Radio & Colo / Internet Radio (Broadcasts)
Back-ups & CyberSec / DR: Systems & Storage (SYD)
Network (AS138521) / AS138521: Core & Anti-DDoS (TNC)
TNC & Merlot (Internal) / my.Merlot (Self-service 24/7)
TNC & Merlot (Internal) / Tickets & Corporate Email

No events for 6 days!

Internet Exchanges: Peering go-live over 2x IXPs Sep 8, 2026 6:00 PM–Sep 10, 2026 12:30 AM AEST

10 Affected Services:

Servers & WHMCS / Managed Servers (KVM VPS)
Servers & WHMCS / Managed WHMCS (Client)
Servers & WHMCS / Anti-Spam Filters (Client)
Internet Radio & Colo / Internet Radio (Broadcasts)
Internet Radio & Colo / Colo: Sydney (Data Centre)
Back-ups & CyberSec / DR: Systems & Storage (SYD)
Network (AS138521) / AS138521: Core & Anti-DDoS (TNC)
Network (AS138521) / PoP: Alexandria, NSW, AU (SY5)
TNC & Merlot (Internal) / my.Merlot (Self-service 24/7)
TNC & Merlot (Internal) / Tickets & Corporate Email

The Network Crew Pty Ltd (TNC)

« Merlot Digital's website «

Network: AS138521