Corporate Email (& Ticketing)
Email systems which handle @merlot.digital and back-end ticketing duties.
History
Hypervisors: Sub-major Upgrades (Debian v12.10 & QEMU v9.2.0)
7 Affected Services:
- Managed Servers & WHMCS / Managed Servers (KVM VPS)
- Managed Servers & WHMCS / WHMCS (Client Installations)
- Managed Servers & WHMCS / Dedicated Spam Filters (Client)
- Internet Radio & Colocation / Internet Radio (Broadcasting)
- Internet Radio & Colocation / Colocated Systems (ie. Radio)
- TNC & Merlot (Internal Systems) / my.Merlot (Self-service 24/7)
- TNC & Merlot (Internal Systems) / Corporate Email (& Ticketing)
No events for 3 months!
Hypervisors: Sub-major Upgrades (Debian v12.8 & QEMU v9.0.2)
7 Affected Services:
- Managed Servers & WHMCS / Managed Servers (KVM VPS)
- Managed Servers & WHMCS / WHMCS (Client Installations)
- Managed Servers & WHMCS / Dedicated Spam Filters (Client)
- Internet Radio & Colocation / Internet Radio (Broadcasting)
- Internet Radio & Colocation / Colocated Systems (ie. Radio)
- TNC & Merlot (Internal Systems) / my.Merlot (Self-service 24/7)
- TNC & Merlot (Internal Systems) / Corporate Email (& Ticketing)
No events for 2 months!
Network Overhaul: Major Optimisations to Core Network
10 Affected Services:
- Managed Servers & WHMCS / Managed Servers (KVM VPS)
- Managed Servers & WHMCS / WHMCS (Client Installations)
- Managed Servers & WHMCS / Dedicated Spam Filters (Client)
- Internet Radio & Colocation / Internet Radio (Broadcasting)
- Internet Radio & Colocation / Colocated Systems (ie. Radio)
- TNC & Merlot (Internal Systems) / my.Merlot (Self-service 24/7)
- TNC & Merlot (Internal Systems) / Corporate Email (& Ticketing)
- Network & PoPs (TNC: AS138521) / Core Network (AS138521)
- Network & PoPs (TNC: AS138521) / PoP: Macquarie Park, NSW, Australia (S2)
- Backup & DR (Storage/Locations) / Backups: Systems & Storage (SYD)
No events for 3 months!
CPU Type Changes: Pass-through native to VM Guests
8 Affected Services:
- Managed Servers & WHMCS / Managed Servers (KVM VPS)
- Managed Servers & WHMCS / WHMCS (Client Installations)
- Managed Servers & WHMCS / Dedicated Spam Filters (Client)
- Domain Names & Certificates / Hostname & AutoSSL Certs
- Internet Radio & Colocation / Internet Radio (Broadcasting)
- Internet Radio & Colocation / Colocated Systems (ie. Radio)
- TNC & Merlot (Internal Systems) / my.Merlot (Self-service 24/7)
- TNC & Merlot (Internal Systems) / Corporate Email (& Ticketing)
No events for 13 days!
Internet Routers: Firmware & Bootloader Upgrades
11 Affected Services:
- Managed Servers & WHMCS / Managed Servers (KVM VPS)
- Managed Servers & WHMCS / WHMCS (Client Installations)
- Managed Servers & WHMCS / Dedicated Spam Filters (Client)
- Domain Names & Certificates / Hostname & AutoSSL Certs
- Internet Radio & Colocation / Internet Radio (Broadcasting)
- Internet Radio & Colocation / Colocated Systems (ie. Radio)
- TNC & Merlot (Internal Systems) / my.Merlot (Self-service 24/7)
- TNC & Merlot (Internal Systems) / Corporate Email (& Ticketing)
- Network & PoPs (TNC: AS138521) / Core Network (AS138521)
- Network & PoPs (TNC: AS138521) / PoP: Macquarie Park, NSW, Australia (S2)
- Backup & DR (Storage/Locations) / Backups: Systems & Storage (SYD)
No events for 20 days!
Hypervisors: Sub-major Upgrades (Debian 12.5, QEMU v8.1.5 & Linux 6.8)
8 Affected Services:
- Managed Servers & WHMCS / Managed Servers (KVM VPS)
- Managed Servers & WHMCS / WHMCS (Client Installations)
- Managed Servers & WHMCS / Dedicated Spam Filters (Client)
- Domain Names & Certificates / Hostname & AutoSSL Certs
- Internet Radio & Colocation / Internet Radio (Broadcasting)
- Internet Radio & Colocation / Colocated Systems (ie. Radio)
- TNC & Merlot (Internal Systems) / my.Merlot (Self-service 24/7)
- TNC & Merlot (Internal Systems) / Corporate Email (& Ticketing)
The Network Crew Pty Ltd (TNC)
Network: AS138521