Looking for support with your online ventures? Get in touch with our friendly team.
We’re reachable on 1300 388 558 or via help@merlot.digital and are here to help!

Thank you for your continued patience. We’re now onto final action items before closing this out.

  1. DNS has not been cutover as yet. We’re working through testing outcomes & fixes before progressing as we do not want to rush the cutover. There are duplicate IPv6 records to flatten beforehand as an example.
  2. Full Domains (via Domain Setup) should replace Domain Pointers (“Parked Domains”) in your usage, as Pointed are not as functional as Parked Domains were in the old panel. Redirection/forwarding/etc needs full.
  3. Backups are yet to be centrally exposed. These will be available in User and Reseller interfaces inside DA.
  4. rspamd replaces SpamAssassin, and is yet to have inbound mail routing diverted through it at this stage.
  5. Packages & Resource Limits are being gradually deployed to monitor behaviour, adjust and finalise.
  6. AutoSSL is enabled globally however for any straggler domain names, please report them to us.

PHP options, extensions and versions have all been deployed at levels that make sense for agencies. From there you can use “Select PHP Version” (CloudLinux alt-PHP) to adjust options and extensions per-user as well. :-)

White-label branding has been partially applied to client servers where we have your logo (on-dark and on-light) on-file already. Please send your PNG/SVG files & brand colours across so we can improve your UX. Thanks!

G’day,

Due to our current provider in Adelaide winding up their Server Operations by EOM February, we are moving all Adelaide SA nameservers (DNS) to Perth WA, forging a new business relationship while we do so.

As we are unable to migrate images, we’ll be using templates and building out, then migrating zones.

If you have any questions or concerns, please don’t hesitate to reach out to our support crew.

Note: NS1 services in Brisbane AU will remain as-is, online and entirely unaffected.
Further: Clients using Adelaide and Singapore, your instance being moved is NS1.

This is untimely given we only moved these in July 2025, however it’s unavoidable.

Cheers,
Merlot Digital

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