Thank you again for your continued patience. We’ve made headway over the weekend.

• We are in the final stages of testing a fix to both sides of the problem with a pilot client.
• Separately we’re finalising a drop-in patch for the email authentication problem only.

Work continues on ensuring we’ve got you back to normal operations ASAP.

Please let us know what else we can be doing for you. Thanks.

We’re continuing to slowly work through clients’ machines, engaging with clients to make it graceful.

Our aim is to finalise the work inside February, with March just for stragglers.

Please let us know if any concerns. Thank you!

G’day,

Due to our current provider in Adelaide winding up their Server Operations by EOM February, we are moving all Adelaide SA nameservers (DNS) to Perth WA, forging a new business relationship while we do so.

As we are unable to migrate images, we’ll be using templates and building out, then migrating zones.

If you have any questions or concerns, please don’t hesitate to reach out to our support crew.

Note: NS1 services in Brisbane AU will remain as-is, online and entirely unaffected.
Further: Clients using Adelaide and Singapore, your instance being moved is NS1.

This is untimely given we only moved these in July 2025, however it’s unavoidable.

Cheers,
Merlot Digital