Looking for support with your online ventures? Get in touch with our friendly team.
We’re reachable on 1300 388 558 or via help@merlot.digital and are here to help!

Hi there,

Following months of planning and preparation, we’re proceeding with major works revolving around our rack space, network and security. This is led by several factors, including a desire to improve our domestic and international network routing, an expedited security uplift project to take significant workload away from VMs, and a total re-cable to allow for proper utilisation of the major rack upgrades that we’re also conducting.

This will involve some major works within AS138521:

  • Power Circuit upgrades (single-phase 240v to three-phase 415v)
  • Power Rails (PDUs) replacement (un-managed to managed)
  • Fibre diversity from patch panels to interconnect rooms
  • Introduction of several Internet Exchange Points (IXPs)
  • KVM* connections from servers into rack-mount KVM
  • Fabric Ports on-standby allowing emergency transit
  • Firewall policies/rulesets deployed above VM-level
  • Overhauling our internal Virtual Private Network
  • Cellular emergency access to our Sydney Core
  • Biometric locks also on-rack (front and rear)
  • Cabling upgrade to armoured optical fibre

While we’ll approach the works in a staggered manner, there will be considerable out-of-business-hours impact to most services during these works due to the major nature of the upgrades. We will work to ensure as little impact as is possible throughout these major upgrades. The benefits of completing these works are great news for service resilience, network performance and redundancy, and general operational ease-of-use.

If you have any queries or concerns, please don’t hesitate to get in touch.

Cheers,
Merlot Digital

KVM in this context is “keyboard, video & mouse”, not “kernel virtual machine”.

We’ve received the Bare Metal Restore server, and are now waiting for the 2nd (final) server to arrive.

From there we will be finalising the system builds, initialising BMR so it can commence syncing, and then get DirectAdmin backups online through the 2nd server, re-enabling self-service backup restorations inside DA.

Thank you for your patience. We consulted with industry experts on these projects in the planning and design phases to ensure that we’re overhauling our DR systems to a standard that sits ahead of the pack.

Indicateurs

  1. Managed Servers (KVM VPS) Pourcentage de disponibilité
    Chargement...
  2. Internet Radio (Broadcasts) Pourcentage de disponibilité
    Chargement...

Historique récent

Disponibilité 100%
Hypervisors: Sub-major Upgrades (Debian v13.5, QEMU v11 & Kernel v7)
7 services concernés:
Internet Routers: Firmware & Bootloader Upgrades
10 services concernés: