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99.998% Uptime
No events for 6 days!
Network Overhaul: Major Optimisations to Core Network
Sep 28, 2024 8:00 AM–Dec 4, 2024 8:00 AM AEDT
10 Affected Services
:
Managed Servers & Software /
Managed Servers (KVM VPS)
Managed Servers & Software /
WHMCS (Client Installations)
Managed Servers & Software /
Dedicated Spam Filters (Client)
Internet Radio & Colocation /
Internet Radio (Broadcasting)
Internet Radio & Colocation /
Colocated Systems (ie. Radio)
Network & PoPs (TNC: AS138521) /
Core Network (AS138521)
Network & PoPs (TNC: AS138521) /
PoP: Macquarie Park, NSW, Australia (S2)
TNC & Merlot (Internal Systems) /
Corporate Email (& Ticketing)
TNC & Merlot (Internal Systems) /
my.Merlot (Self-service 24/7)
Backup & DR (Storage/Locations) /
Backups: Systems & Storage (SYD)
No events for 22 days!
Internet Radio: MediaCP Sub-major Upgrade (v2.14.x)
Nov 11, 2024 2:00 PM–2:34 PM AEDT
Internet Radio & Colocation /
Internet Radio (Broadcasting)
No events for 17 days!
cPanel: Problems; Customer Service closed while open
Oct 25, 2024 10:03 AM–11:15 AM AEDT
Managed Servers & Software /
Managed Servers (KVM VPS)
No events for 25 days!
Backup Storage: Overhaul from HDD to SSD-backed RAID
Sep 25, 2024 9:00 AM–Sep 30, 2024 9:06 AM AEST
Backup & DR (Storage/Locations) /
Backups: Systems & Storage (SYD)
No events for 5 days!
Fibre Offline: Partial WAN Outage
Sep 24, 2024 7:14 PM–Sep 25, 2024 9:00 AM AEST
4 Affected Services
:
Managed Servers & Software /
Managed Servers (KVM VPS)
Managed Servers & Software /
WHMCS (Client Installations)
Managed Servers & Software /
Dedicated Spam Filters (Client)
Network & PoPs (TNC: AS138521) /
Core Network (AS138521)
No events for 17 days!
CPU Type Changes: Pass-through native to VM Guests
Sep 6, 2024 9:00 PM–Sep 7, 2024 9:06 PM AEST
8 Affected Services
:
Domain Names & Certificates /
Hostname & AutoSSL Certs
Managed Servers & Software /
Managed Servers (KVM VPS)
Managed Servers & Software /
WHMCS (Client Installations)
Managed Servers & Software /
Dedicated Spam Filters (Client)
Internet Radio & Colocation /
Internet Radio (Broadcasting)
Internet Radio & Colocation /
Colocated Systems (ie. Radio)
TNC & Merlot (Internal Systems) /
Corporate Email (& Ticketing)
TNC & Merlot (Internal Systems) /
my.Merlot (Self-service 24/7)
No events for 13 days!
Internet Routers: Firmware & Bootloader Upgrades
Aug 24, 2024 6:30 PM–Aug 25, 2024 12:06 AM AEST
11 Affected Services
:
Domain Names & Certificates /
Hostname & AutoSSL Certs
Managed Servers & Software /
Managed Servers (KVM VPS)
Managed Servers & Software /
WHMCS (Client Installations)
Managed Servers & Software /
Dedicated Spam Filters (Client)
Internet Radio & Colocation /
Internet Radio (Broadcasting)
Internet Radio & Colocation /
Colocated Systems (ie. Radio)
Network & PoPs (TNC: AS138521) /
Core Network (AS138521)
Network & PoPs (TNC: AS138521) /
PoP: Macquarie Park, NSW, Australia (S2)
TNC & Merlot (Internal Systems) /
Corporate Email (& Ticketing)
TNC & Merlot (Internal Systems) /
my.Merlot (Self-service 24/7)
Backup & DR (Storage/Locations) /
Backups: Systems & Storage (SYD)
No events for 20 days!
Hypervisors: Sub-major Upgrades (Debian 12.5, QEMU v8.1.5 & Linux 6.8)
Aug 2, 2024 10:00 PM–Aug 4, 2024 8:45 AM AEST
8 Affected Services
:
Domain Names & Certificates /
Hostname & AutoSSL Certs
Managed Servers & Software /
Managed Servers (KVM VPS)
Managed Servers & Software /
WHMCS (Client Installations)
Managed Servers & Software /
Dedicated Spam Filters (Client)
Internet Radio & Colocation /
Internet Radio (Broadcasting)
Internet Radio & Colocation /
Colocated Systems (ie. Radio)
TNC & Merlot (Internal Systems) /
Corporate Email (& Ticketing)
TNC & Merlot (Internal Systems) /
my.Merlot (Self-service 24/7)
No events for 3 days!
CloudLinux: Major Upgrades from v7 to v8 (ELevate)
Jul 27, 2024 10:00 PM–Jul 31, 2024 8:56 AM AEST
3 Affected Services
:
Managed Servers & Software /
Managed Servers (KVM VPS)
Managed Servers & Software /
WHMCS (Client Installations)
TNC & Merlot (Internal Systems) /
my.Merlot (Self-service 24/7)
No events for 5 months!
WHMCS: Domain Change (TNC) & Updates (v8.8.0 to v8.9.0)
Mar 16, 2024 10:08 AM–1:23 PM AEDT
2 Affected Services
:
Managed Servers & Software /
WHMCS (Client Installations)
TNC & Merlot (Internal Systems) /
my.Merlot (Self-service 24/7)
No events for 19 days!
Hypervisors: Sub-major Upgrades (Debian 12.2, QEMU v8.1.2 & Linux 6.5)
Feb 23, 2024 10:00 PM–Feb 25, 2024 11:35 PM AEDT
7 Affected Services
:
Domain Names & Certificates /
Hostname & AutoSSL Certs
Managed Servers & Software /
Managed Servers (KVM VPS)
Managed Servers & Software /
WHMCS (Client Installations)
Internet Radio & Colocation /
Internet Radio (Broadcasting)
Network & PoPs (TNC: AS138521) /
PoP: Macquarie Park, NSW, Australia (S2)
TNC & Merlot (Internal Systems) /
Corporate Email (& Ticketing)
TNC & Merlot (Internal Systems) /
my.Merlot (Self-service 24/7)
The Network Crew Pty Ltd (TNC)
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Merlot Digital website
Network: AS138521