Thank you sincerely for your patience overnight. Service is returning to normal.

We’re working through post-work checks to ensure everything returns OK.

A fix has been published in Imunify360 to resolve the runaway I/O condition.

We’re monitoring the gradual rollout of this upgrade to ensure stability.

Thank you for your patience throughout this incident.

The 2nd Backup Server arrived at the Data Centre last night. Final disk & assembly orders now underway.
As part of this process, we’ve secured a new vendor who will deliver to metro DCs in Sydney same-day.

We’re expecting to have the 1st Backup Server (Bare Metal Restore) live this week/weekend.